Computing Technical Support

Welcome to the Department of Anesthesia and Critical Care's Computing informational center.  We will work with you concerning your computer and I.T related needs and questions you may have.  Please take a look around for policies and procedures, lists of hardware, software and peripheral devices that DACC currently supports, information and answers to many of your questions and also provides links to assist you along with other knowledgeable recourses.

The DACC Computing Department fulfills many functions including but not limited to email services, file services, print services, web services, security implementations, frontline Service Desk support and on-site support by Systems Administrators and computer support personal. Please note...all service requests are referred through the Computing Help Desk in order to ensure appropriate tracking, documentation, escalation and reporting.

1. Computing Helpdesk Ticket
2. List of Supported Hardware
3. List of Supported Software
4. Department of Anesthesia and Critical Care Standards and Policies
5. Other Support Resources
6. Computer User Account Request

Frequently Asked Questions (FAQ's)

1. How do I add a printer? (Windows XP)
2. What do I do when Outlook states my Mailbox has reached its size limit?
3. How do I access the AIRlink USERS folders?
4. How do I change my DACC Password?
5. How do I change my DACC e-mail settings?
   Log into your Outlook Web Access (OWA) from anywhere with an internet connection, go to the options tab and you can change the following...this includes Out of office assistant, auto-answer messages, email signatures, changing password, recovered deleted items, spell check options, reading pane options and many more.
6. How do I access the network from home or a remote location? VPN
   -University of Chicago VPN installation
   -University of Chicago VPN configuration
7. other connectivity options include...
   - Connectivity Package for Local dial-up
   - AT&T Internet Connection Services for Long Distance dial-up (requires PO)
8. How to find those e-mail "headers"
9. (Almost) Everything you ever wanted to know about e-mail
10. How do I access OVID and other restricted Web services from a remote connection?

Computer Training is available from the University free to all faculty, staff, and students.

1. Information Technology Training
2. Instructional Technology Seminar Schedule

View McAfee's website for the most up to date information on viruses, trojans, hoaxes, phishing scams and much more

View the Webroot website for information on spyware and adware, also view this link on what and extreme case of spyware infestation may look like when you open Internet Explorer.

For questions about computing at the University of Chicago please check the following sources:

1. NSIT Computing Information and Announcements
2. University of Chicago University of Chicago Computing Resources
3. Academic Computing Services Resource Guide
4. NSIT Technical Support

NOTE: The University Provost Office maintains a policy statement on the proper use of equipment and copyrighted software.

the most recent advertisements on campus concerning safe computing....

Visit the University of Chicago Medical Center home Page
Access SARF forms and other Hospital Applications here...
UCMCIS Helpdesk

If you don't find the help you need on this page, please address your question to:

1. DACC Technical Support or to
2. Academic Computing Services TechLine